Hiring Jess took my business to a whole new level. Her support allows me to focus on more of the big-picture dreaming and scheming (growing my business in leaps and bounds). Oh, and another thing? She’s cool. The only thing I have to complain about is our virtual relationship means that I can’t have a glass of wine with her at the end of the day.

- Ana Ottman of Red Dress Studios


Practical Things to Help Shoulder Your Load

Note: this list is not mutually exclusive or exhaustive. It’s intended to generate ideas. I’m flexible and we will work together to identify the best ways that I can help you make time for yourself.  And since being a trusted resource is my #1 priority, if I’m not an expert in your thing-that-must-get-done, I’ll either learn how to do it or connect you with someone who can.


I help keep your online business running smoothly.

  • newsletter and blog research, copywriting, copyediting, publishing
  • online marketing and contacts database management (frequently through MailChimp, Vertical Response, or 37 Signals‘ software)
  • billing and recurring billing
  • autoresponders
  • Twitter/Facebook builds, updates, and preloads
  • video/audio editing

I help with your urgent administrative tasks.

  • handle appointments, reminders, schedules, calendars with self-care built in
  • field calls/inquiries
  • sort and respond to emails
  • organize virtual meetings and events
  • arrange travel

I help with your client relations and development.

  • screening prospective clients
  • researching potential strategic partnerships
  • manage vendor relations, databases, and thank yous
  • managing payments, filling orders

I help with systems development.

Want to do something new and cool? I’ll help you figure out how.

  • research something important and distill your options for you
  • create and implement new systems